Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

SAP Enterprise Support services for SAP Customer Experience: Enable a smooth deployment of SAP Customer Experience and safeguard business continuity with tools and services, curated content, and mission-critical support. SAP Preferred Success for SAP Customer Experience solutions: Maximize the pace of innovation throughout your CX journey with increased …

CRM stands for customer relationship management. With a CRM system, you can automate and integrate your customer data and customer facing-activities: sales, marketing, service, and e-commerce.

SAP Customer Relationship Management (SAP CRM) is a comprehensive solution for managing your customer relationships. It supports all customer-focused business areas, from marketing to sales and service, as well as customer interaction channels, such as the interaction center, the Internet, and mobile clients.

Discover CRM solutions and customer experience (CX) strategies from SAP. CRM tools allow you to power your CX from demand to supply chain and delivery.

SAP Customer Relationship Management (SAP CRM) is a complete multichannel suite supporting all customer-facing lines of business across marketing, sales, and service, as well as customer interaction

SAP Commerce Cloud can help you ease the buying process for your customers with a smooth experience – from search to sales. A combination of intuitive, self-service capabilities and AI-powered merchandising, guided selling, assisted service, and chatbots further aid the buying process and drive more profit at a lower cost of ownership.SAP Commerce Cloud also …

Informieren Sie sich über Customer Relationship Management und erfahren Sie, wie CRM dazu beiträgt, die Customer Experience zu verbessern sowie Umsatz und Gewinn zu steigern.

Utforska marknadsledande mjukvara och teknik från SAP. Bli ett intelligent och hållbart företag med de bästa moln-, plattforms- och hållbarhetslösningarna – oavsett bransch eller storlek.

Get a CRM free trial and take a guided tour of SAP Service Cloud solution to learn how to speed up issue resolution and improve customer service experiences.