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Communications Manager, NPSx | Evan manages external communications and engagement, helping business leaders develop their capabilities and drive customer experience in the third wave of CX. He loves roller coasters, yoga, and traveling the globe.

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NPSx Expert Webinar | Feedback Rebellion: How AI and predictive listening will re-humanize customer insight and save customer experience

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NPSx Expert Webinar | Building Loyalty Through Personalized, Connected Customer Experiences About this Webinar Explore transformative customer experience strategies in this comprehensive webinar, where industry experts delve into the dynamics of customer personalization, analytics, and long-term value creation.