This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this …

ISO 20000-1 has been revised by ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance. The revision was released in July 2018.

ISO/IEC 20000-1:redline:2018(E) Foreword ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized …

Optimize your IT services with industry-leading standards. This bundle includes four essential standards and a handbook to ensure you have all the necessary resources to optimize your IT …

There are some common requirements that have updated previous requirements, for example, documented information, resources, competence and awareness.

ISO/IEC 20000-1:2018 is an international IT Service Management System (SMS) standard. The standard was developed to mirror the best practices described within the IT Infrastructure …

What is ISO 20000-1? Designed to help organizations deliver effective managed IT services to customers and maintain those standards overtime. ISO/IEC 20000 helps organizations …

The update to ISO/IEC 20000-1 aims to provide a clear set of best practice requirements to help organizations deliver consistent and robust services that continue to evolve with the demands …

Getting started with ISO/IEC 20000-1. This section guides the reader through practical steps to achieve conformance with the requirements of ISO/IEC 20000-1.

6 days ago · ISO/IEC 20000-1 specifies requirements for an organization to establish, implement, maintain, and improve a service management system.