The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. The CES uses a standardized housing assessment to understand the needs of households and follows a prioritization plan to refer youth, individuals, and families to housing. Questions?

If a person is experiencing homelessness and needs to be assessed for permanent housing, they can complete or update an assessment by going to a Coordinated Entry Access Point. The most updated list of Coordinated Entry Access Points can be found here: https://allchicago.org/coordinated-entry-system/.

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Please contact Access Points in advance to confirm hours. People experiencing housing instability can also call 2-1-1 to be directed to their nearest Coordinated Entry Access Point.

Housing and service providers that support people experiencing homelessness can find additional information and resources here. If you have a question about the Coordinated Entry System that is not answered here, please email the Coordinated Entry Team at [email protected] or leave a voicemail at 872.296.5004.

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The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. To get help quickly, visit a CES Access Point (see list below), call 3-1-1 or call the The Phone Access Point at 312.971.4178.

Find guides, workflows, and documents related to Chicago's Coordinated Entry System and Skilled Assessors Project.

CES has a Youth Diversion program led by Catholic Charities to assist people in this age range without stable housing. This involves identifying safe and immediate non-shelter based housing solutions. To learn more, please contact the Diversion Coordinator: 312-655-7165 / [email protected].

Coordinated entry is a centralized and streamlined system for accessing housing and support services to end homelessness in a community, and is required by the U.S. Department of Housing and Urban Development for all Continuums of Care (CoC) as stated in 24 CFR 578.7 (a)(8) of the Continuum of Care Program Interim Rule.