ASTAA is a proactive group of industry leaders working together to offer educational services to the industry. ASTAA is also an industry driver when it comes to creating educational tools to develop our staff and prepare us for obstacles.

Maryellen Scifres - Executive Director 877-552-7722 or email: [email protected]

Everyone is welcome to attend these free zoom training sessions that will be held throughout the year. These will be an enhancement to the supervisors certification classes that will take place at the ASTAA fall conference. Level up your supervisors so they can reach for the stars. 2025 theme: Leadership

Pre conference event ~ 3-5pm at the Lobby Bar at the Hard Rock Casino. 1st drink is on ASTAA!!

Hilton BWI is two miles from MD-295 & within ten minutes of BWI Airport, accessible by our free shuttle that also covers a three-mile radius. Arundel Mills Mall & Downtown Baltimore / Inner Harbor attactions are all within a 15-min drive. Enjoy the indoor pool & sundeck, as well as dining, room service & fitness room.

We appreciate our vendors becoming members of ASTAA and supporting our group.

ASTAA is at the forefront of providing value to each and every organization in our Membership with exclusive, industry-leading products such as... Supervisor Training Networking Opportunities Listserve Access And So Much More!

Joan Staggs-Smith Joan Staggs-Smith Joan Staggs-SmithBoard Member AnswerOne Brooklyn, NY

The 2022 Annual Meeting is co-hosted by ASTAA – Atlantic States Telephone Answering Association & GLTSA – Great Lakes TeleServices Association. This year we are coming to Pittsburgh, PA on October 16-18, 2022. Come prepared to face new business insights and training concepts from acclaimed speakers.

Maryellen Scifres - Executive Director 877-552-7722 or email: [email protected]