Oct 4, 2020 · The SAC2V1A routers do have both 2.4G and 5G networks broadcasting. The devices will switch automatically between the networks depending on which has the least amount of interference and the strongest signal. If they are only able to connect to the 2.4G network, that would be the network they would see as available.

May 24, 2022 · I recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys EA7300 router, providing over 200Mpbs speed tests on devices connected to the router LAN ports. All cabling is Cat6e. After installing the replacement modem (Hitron EN5521) I noticed that my speed tests dropped to 90 Mbps.

Aug 30, 2020 · Welcome Yish! The SAC2V2S router does have both 2G and 5G enabled, but it doesn't differentiate between them in the network name so that devices that are capable of using both networks can switch between them depending on which has the better signal in the home or if one is out of range without you having to manually swap networks.

Oct 2, 2020 · Correct. The only charge is for managing wifi on their routers. No charge if they are not managing wifi--so yes, free modem use.

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Sep 24, 2024 · I received a postcard from Spectrum saying I need to update my modem, based on my account information. What is the fastest way to obtain the new modem?

Jul 13, 2022 · But for the past several months we've been getting so many disconnects I can't work from home anymore. There have been no changes to the equipment or wiring in this time. I have cycled the power on the modem (including disconnecting the coax) and the router. The modem is an Arris Surfboard SB6141. I've attached an image from the modem status page.

Jan 26, 2025 · Yes, it is the same. The coax comes in directly to the Arris S33 and terminates there. There is a Cat-6 cable (6ft) between the S33 and a Linksys E8450as the router/wifi. We run a split network , 5Ghz on one SSID and 2.4Ghz on a different SSID.

Jan 3, 2022 · If they have an Arris 3600 model DVR that has been converted overnight to Spectrum Guide, or they get an Arris 3600 M box from a Spectrum Guide office already on it, the boxes are slow to respond. For example, it can take up to three seconds for the guide to open using the remote control such as the popular Backlite model.

Feb 3, 2023 · Spectrum recently came out and re-ran a line somewhere. I also replaced my aging modem with a new Arris SB8200 modem. I have been having issues with voice chats going in and out on apps like discord and teams. I have noticed channel 1 is having tons of issues can anyone give me some insight as to what might be going on?