Mar 26, 2019 · I work in the planning function for a contact centre and we've recently updated our WFM (Verint 11 to Verint 15) and previously used Cognos which has now been replaced with SSRS. The problem I'm having is I'm trying to create an Ad Hoc report which will give the Daily Call Volume, Grade of Service and AHT.

Nov 15, 2024 · We currently use Verint to collect survey responses. I wanted to see if there is a way we can create custom Google Analytics or Google Tag Manager tracking events for every time a survey is completed, such as a survey_completed event. The goal would be able to match the survey responses to their website traffic.

Sep 14, 2018 · 1) Standard Packaging Formats: If the setup.exe wraps a standard packaging format such as an MSI file, then you generally need to find a way to extract the package inside and customize its silent installation using standardized customization mechanisms involving command lines and MSI transforms.

Oct 31, 2012 · I am using the following to deserialize a JSON string into my own class: JavaScriptSerializer serializer = new JavaScriptSerializer(); Dictionary<string, object> x = (Dictionary<string, o...

Mar 26, 2017 · @T.Gibbons I have some information in external file (such as CSV or txt). I want to piped that information into form, so that participants can give feedback on the basis of that information.

I've tried both the examples in Oracle's Java Tutorials. They both compile fine, but at run time, both come up with this error: Exception in thread "main" java.lang.NoClassDefFoundError:

Dec 12, 2012 · I am trying to use an API query in Python. From the command line I can use curl like so: curl --header "Authorization:access_token myToken" https://website.example/id This gives some JSON

I've had these issues mainly during high traffic periods of my application. I reduced them by reducing payloads i.e. reducing arrays and objects to only what I need to send, making my server algorithms more efficient, and returning valid exceptions on bad requests.

Sep 28, 2013 · Check the following, Check the version of the dll you have placed and the version you application has reference to.