Dec 21, 2015 · By digitising banking services through VTM machines, BSN is able to optimise technology to improve the customer experience and meet customer demand, while competing with emerging fin-tech start-ups.

Dec 16, 2015 · BANK Simpanan Nasional (BSN) has introduced its Virtual Teller Machine (VTM) service that allows its tellers across Malaysia to serve customers via live virtual banking, saying that it was the first bank in Malaysia to roll out such a service.

Cisco -- Malaysia's premier savings bank, Bank Simpanan Nasional (BSN), is transforming their products and services to appeal to a new generation of digital-enabled customers by deploying Virtual Teller Machines (VTM) across 31 branches.

Jan 31, 2023 · Malaysia’s Bank Simpanan Nasional has introduced virtual teller machines (VTM) in 31 branches in a move that will help attract and retain more profitable customers. The machines are built with Cisco Unified Communication and Cisco Unified Computing platforms which facilitate secure, real-time engagement between customers and tellers.

Dec 20, 2015 · The VTMs installed at BSN branches have highly secure features including encrypted electronic signature, thumb print verification, and card identification to ensure customers are protected.

Dec 21, 2015 · Malaysia's Bank Simpanan Nasional, in partnership with Cisco, is deploying virtual teller machines to enable virtual, real-time video engagement between customers and tellers in any of the bank's 31 branches, according to a press release.

Dec 22, 2015 · Bank Simpanan Nasional (BSN) is deploying Virtual Teller Machines (VTM) across 31 branches — built on Cisco Unified Communication and Cisco Unified Computing platforms.

Bank Simpanan Nasional (BSN) has invested RM30 million to roll out the Virtual Teller Machine (VTM) service that allows its bank tellers across Malaysia to serve customers in multiple other locations remotely and concurrently via live virtual banking operation.

Dec 16, 2015 · Bank Simpanan Nasional has introduced a Virtual Teller Machine (VTM) system to 31 branches across Malaysia. These VTMs will allow customers to remotely interact with bank tellers in other locations, effectively allowing BSN to spread its use of manpower more efficiently.

BANK Nasional (BSN) recently became the pioneer bank in Malaysia to introduce the unique Virtual Teller Machine (VTM) service. The VTM allows its bank tellers in Malaysia to serve customers in multiple other locations remotely and concurrently via live virtual banking operation.