A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you. Your loan servicer will work with you on repayment options (such as income-driven repayment plans and loan consolidation) and will assist you with other tasks related to your federal student loans.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments.

To find out which loan servicer is servicing your loan, log in to StudentAid.gov to view your Dashboard or call the Federal Student Aid Information Center at 1-800-433-3243. Note: Your servicer will be assigned within approximately three weeks of …

As your student loan servicer, we are here to help answer any questions you may have, explore your benefits and repayment options, and process payments on your behalf. At MOHELA - we are here to help! Check out our 2023 Year-in-Review! MOHELA is dedicated to helping borrowers navigate their student loans.

Nov 22, 2022 · I have submitted a PSLF form in the last year, and my federal student loan servicer was not FedLoan Servicing (PHEAA) or MOHELA. What’s the status of my transfer and PSLF form? When the COVID-19 emergency relief began in 2020, ED stopped certain loan transfers from other servicers to the PSLF Servicer, FedLoan Servicing.

3. Imagine an ideal customer experience with a student loan servicer. How well do you think [servicer’s] customer experience compares with that ideal? FSA weights the results based on the servicer’s portfolio by loan status to determine a customer satisfaction score that is representative of each servicer’s borrower population.

Additionally, the current loan servicers use multiple proprietary processing systems to manage accounts and report data to FSA . This disjointed repayment experience can be less than ideal for borrowers . Borrowers must figure out who their servicer is and manage their account on their servicer’s website, while other important information

Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Aidvantage to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you. Learn more about Federal Student …