Jan 8, 2025 · Shop AI Assistant is currently available for selected sellers and only accessible via Seller Centre. Shop AI Assistant is an Artificial Intelligence (AI)-powered chatbot that instantly and automatically responds to buyers' queries without your supervision.

Sep 9, 2024 · On the Shop AI Assistant page, you can set up and manage the following AI Assistant features: Smart Reply: 24/7 chatbot that provides personalized responses to buyers’ enquiries. FAQ (also known as FAQ Assistant ) : Send pre-set questions and answers to buyers when they reach out to you.

Jan 18, 2024 · Additionally, Shopee is incorporating artificial intelligence to recommend personalized shoppertainment content and deals based on user behaviour and interests. Shopee goes beyond transactions and pricing, allowing brands to stand out by actively engaging customers and building brand affinity through unique shopping experiences.

Jan 7, 2025 · Get answers to frequently asked questions about Shopee's new Shop AI Assistant feature. Learn how Shop AI Assistant makes responding to buyers easier.

The fast-moving e-commerce landscape regularly conditions Shopee to be flexible and adaptive in their marketing strategies

Oct 9, 2024 · Auto Reply is an AI-powered chatbot feature that provides 24/7 real-time buyer support, delivers instant answers, resolves issues, and guides customers, ensuring no sales are lost due to off-hours or delays.

Aug 21, 2020 · Some examples include gender, age, brand preferences and preferred shopping features. We then leverage data-driven insights using our strong data capabilities and Artificial Intelligence (AI) to predict user preferences based on their past purchases.

Jul 11, 2024 · Shopee leverages AI-driven logistics solutions to streamline operations and improve delivery efficiency. AI algorithms optimize route planning, predict demand fluctuations, and manage inventory levels in real-time.

Nov 4, 2022 · Shopee uses AI and big data to identify patterns and trends in user behavior and then use those insights to optimize marketing campaigns, as well as for product recommendations based on past purchase history.

Shopee's growth and success have been driven by its mobile-centric strategy, enabled by its data, analytics, and AI capabilities. More than 95 percent of Shopee orders occur through the mobile app. The company hyperlocalizes its content and e-commerce processes in each of its markets, and integrates social interaction with e-commerce for a ...