Apr 9, 2025 · SaaS KPIs are high-level metrics that are used to assess the overall health of a SaaS business and are directly linked to a business outcome. These KPIs are typically used by executives and management teams to make strategic decisions about the direction of …

Jun 6, 2024 · Here are 17 important SaaS metrics to track (or just jump to the cheat sheet). Table of contents: What are SaaS metrics? 1. New user churn rate. 2. Natural rate of growth. 3. Burn multiple. 4. Activation velocity. 5. Expansion revenue. 6. Revenue churn. 7. Monthly unique visitors. 8. Customer acquisition cost. 9. Customer lifetime value. 10.

Apr 11, 2018 · Calculate your business's key metrics and KPIs for customer support, service, and success with this free template. Let’s break down the most important SaaS metrics and understand why you should track each of these metrics. 1. Customer Churn. Maintaining a long-term relationship with existing customers is as important as acquiring new ones.

Mar 4, 2024 · In this article, we’ll reveal the 10 essential SaaS KPIs to track in 2024 and explore common challenges you may face while doing so. We’ll also introduce you to tools to help you monitor all SaaS KPIs seamlessly.

Aug 2, 2024 · Comprehensive list of 23 most used SaaS KPIs and performance metrics explained with examples. Unit and ideal range. Free template included.

Dec 4, 2023 · Every SaaS business is different, but there are certain SaaS KPIs that can be helpful to measure every company's performance. Learn more about them here!

Jan 3, 2025 · By understanding which SaaS KPIs are most important for growth and profitability, you can make more informed decisions to positively affect your bottom line. In this article, we'll explore the top 12 KPIs you should be tracking in your real-time BI dashboard for SaaS analytics.

Start by identifying the most relevant Key Performance Indicators (KPIs) for your SaaS business. These might include Customer Acquisition Cost (CAC), Monthly Recurring Revenue (MRR), Churn Rate, Customer Lifetime Value (CLV), and more.

Jul 10, 2024 · KPIs, or Key Performance Indicators, are metrics that quantify your team’s performance in specific areas. For example, you could track your monthly revenue or how many people sign up for your service. There are a lot of possible KPIs for SaaS.

When managing a SaaS business, knowing which key performance indicators (KPIs) to track can significantly impact your growth strategy. Metrics like Churn Rate and Customer Lifetime Value offer valuable insights into customer retention and profitability.