Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. These include complaints from consumers whose numbers are being spoofed or whose calls are being mistakenly blocked or labeled as a possible scam call by a robocall blocking app or service.

The Enforcement Bureau relies on information and complaints from consumers to help us identify illegal robocall and robotext campaigns that bombard Americans with unwanted messages every year. There is key information that you can include in a consumer complaint that will greatly assist the Enforcement Bureau’s efforts to track down the ...

The FCC launched the Robocall Response Team, bringing together FCC staff members across six bureaus and offices tasked with coordinating and implementing the agency’s anti-robocall efforts to enforce the law against providers of illegal robocalls, develop new policies to authenticate calls and trace back illegal robocalls, and educate ...

blocked or labeled as a possible scam call by a robocall blocking app or service. The FCC is committed to doing what we can to protect you from these unwelcome situations and is cracking down on illegal calls in a variety of ways: Issuing hundreds of millions of dollars in enforcement actions against illegal robocallers.

The Federal Communications Commission (FCC) requires all voice service providers to file certifications in the Robocall Mitigation Database regarding their efforts to fight illegal robocalls on their networks. Unwanted calls—including illegal and spoofed robocalls—are the FCC’s top consumer complaint and a top consumer protection priority.

TNS Call Guardian: Robocall protection solutions for businesses. YouMail: Provides apps/services that protect consumers spam calls; with solutions for buinsesses. Wireless Device Solutions. Apple iPhones have an opt-in "Silence Unknown …

Mar 7, 2022 · The FCC is aware of robocall scams with COVID-19 themed work-from-home opportunities, debt consolidation offers, and student loan repayment plans. (For legitimate information about the coronavirus-related interest rate …

May 18, 2023 · FCC Adopts Expanded Robocall Rules That Require One-Day Traceback Support from All Voice Service Providers and Expand Traffic Blocking Obligations for Originating Providers

Nov 7, 2018 · By contrast, on wireless phones, calls to wireless phones, it's a robocall if it leaves those types of messages, prerecorded or artificial voice message, or if the call is made with what we call an autodialer which is simply equipment that can make a …

Providers are required to produce robocall mitigation plans that describe their programs, including the specific reasonable steps they are taking to avoid originating or transmitting illegal robocall traffic.