RG&E provides electric and natural gas services to customers in a nine-county region centered on the City of Rochester.

Pay your RG&E bill online by credit card, debit card, or checking / savings account.

Sign in and manage your RG&E account, and view and pay your bill. Don't have an account? Register here to get started.

Welcome to the RG&E Builder Portal. View, manage, and initiate your service requests in one place.

Mar 20, 2025 · Improvements reduce frequent outages and duration for customers in Webster . $3.3M project part of resiliency program investing up to $12M annually to improve reliability across Rochester service area

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As the heating and cooling market evolves toward more energy-efficient options, we’re working to improve our programs to help our customers make an easy transition to clean energy.As of June 30, 2025, we will no longer offer residential rebates online or through the mail.

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Apr 19, 2024 · Collections to resume at NYSEG and RG&E With the end of winter restrictions, customers are urged to contact the Companies for a variety of assistance programs to prevent service disconnections