Submit information about your home’s service line through our online self-reporting survey. Want to ensure you receive important and timely updates about utility work in your area? Read up …

DPU bills its customers monthly for all water, wastewater, stormwater and natural gas usage. We offer a variety of bill payment options. Explore them below. You may also wish to contact your …

The City of Richmond Department of Public Utilities (DPU) operates five utilities: natural gas, water, wastewater, stormwater, and electric streetlighting. DPU serves more than 500,000 …

PLEASE READ CAREFULLY to learn about exciting enhancements to the Department of Public Utilities Payment Center. Customers can now access their current bill online or create a profile …

Richmond’s Department of Public Utilities (City of Richmond DPU) works with PromisePay to offer payment plans for your outstanding balance.

Apr 7, 2025 · DPU Director Scott Morris presented the most recent findings from an updated after-action assessment report by HNTB, released last Thursday, to the city council on Monday.

Yes, Richmond DPU will shut off water service for non-payment of bills. If you have specific questions, please call Richmond DPU at (804) 646-4646. Agents are available Monday …

The City of Richmond Department of Public Utilities announces MyHQ - a new eBill option available for enrollment. All customers are encouraged to take advantage of this free, easy …

DPU has partnered with PromisePay to provide convenient, flexible payment options to households who are unable to pay their bills. Residential and commercial customers with a …

Letter To DPU Customers - June 2024. Natural Gas Important Notice. May 2024 Bill Inserts. Utility Talk - May 2024. April 2024 Bill Inserts. CivicReady. Letter To DPU Customers - Mar. 2024. …