I remember the Plume pods that hadn’t yet been installed in our new home and wonder if I will need a long call with tech support. I plug in two pods and prioritize the network to stream a movie - within seconds the buffering stops and Mary Poppins plays.”

The level of support and service provided is unmatched and the hardware or Pods are amazing. No issues what-so-ever!” Dana, Brunswick OH, Plume member since July 2018

When it comes to getting the best performance out of your Plume network, pod placement is everything! While every business or home has a unique size, shape, and WiFi environment, here are some guidelines for maximizing your speeds.

Dec 12, 2024 · Adaptive, Advanced loT Protection, Concierge, Flow, Harvest, Haystack, HomePass, OpenSync, Plume, Plume Adaptive WiFi, Plume IQ, Powered by Plume, Signal, SuperPod ...

As an existing Plume member, you can easily purchase additional pods to expand your current network. Here’s how: Buying add-on pods through the HomePass app. Open the Menu & Settings tab and scroll down to the Pods section. Tap on Add a pod to my Account. Select the quantity of the pods you wish to buy and tap on Proceed to cart.

For First-Time Customers If you’re new to Plume, you’ll need both Plume SuperPods and a HomePass membership to get started. Both can be purchased together on our websites listed above.

You'll be presented with the overall steps to get your first pod connected. This will become the Gateway pod of your Plume network. The info buttons will bring up additional details for each step.

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Adding additional pods is effortless! From the Home screen, scroll down to the Adapt section. Tap on the ⋮ icon. and choose the Add a pod option. While the app shows that it is "looking for pods...", plug in the new pod(s) or wait for them to connect if already they were already plugged in. When the new pod is added, tap Done adding pods.

What should I do if my pod is part of another household? Why are my pods offline? How can I fix poor pod connection issues? I lost my internet connection; What happens when one of the pods loses power or is unplugged? View All (6)