You can only get an FP57 from the pharmacy or dispensary which dispenses your prescription. You must contact Primary Care Support England (PCSE) to request these. You can do this on …

To claim a prescription refund, ask your pharmacist, hospital, or doctor for a ‘FP57’ refund receipt when you pay, you cannot get one later. Take your FP57 receipt and proof you were entitled at the time the prescription was collected to any pharmacy. …

Before buying a PPC, check if you’re entitled to free NHS prescriptions and other help with health costs using our eligibility checker. Buy a PPC. Check that your PPC is valid before claiming free NHS prescriptions. You can receive your PPC instantly by email. Contact us to switch to a digital PPC. You can buy a PPC:

If your NHS prescription is being delivered, you must ask your pharmacy to provide the FP57 with your prescription items. In exceptional circumstances, a refund can be claimed without an FP57.

Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.

Mar 26, 2025 · The prescription charges section has been updated on the new FP57 form. This lets the pharmacy teams record any charges for paid for items on the HRT medicines list separately from other NHS prescription items.

Find out if you’re entitled to NHS dental treatment and other help with health cost using the NHS eligibility checker. Check that your exemption certificate is valid before claiming free NHS prescriptions. These are the only conditions that entitle you to a medical exemption certificate.

You can claim a refund if you paid for an NHS prescription while holding a valid PPC. Your PPC must cover the date the charge was paid and you must claim your refund within 3 months of payment. To claim a refund, you must have collected an FP57 refund receipt at the time the charges were paid.

If you have paid an NHS prescription charge you must use the prescription receipt form FP57 to claim a refund. Ask for that receipt form when you pay - you can’t get one later.

Can a hospital issue a refund on an FP57? How long do I have to claim a refund of my prescription charge with an FP57? What is an FP57 receipt? Where can I get an FP57 receipt from?