Live Chat¶ Odoo Live Chat allows users to communicate with website visitors in real-time. With Live Chat, leads can be qualified for their sales potential, support questions can be answered quickly, and issues can be directed to the appropriate team for further investigation or follow up.

You may enhance customer contact and support via Odoo 17 Live Chat by integrating a chatbot through the configuration of predetermined responses and automation. This will allow the chatbot to connect with users and offer instant assistance. Tailor your chatbot to effectively manage commonly requested queries and expedite communication.

You can establish a connection with website visitors with the live chat plugin in order to communicate directly, which improves the relationship between clients and staff personnel. You are given fresh leads through the use of the live chat module, which you …

When the Live Chat app is installed, a sample chatbot is created, named Welcome Bot. This chatbot has a preconfigured script that walks through a few basic steps, including asking for a visitor’s email address, and forwarding the conversation to an operator.

Aug 29, 2023 · This video reveals about the revamp in the Odoo 17 Livechat. Change in the UI and other features has made the livechat platform more robust and attractive.

In this video, learn how to create and configure a Live Chat Channel.**Check out more Odoo tutorials**- Live Chat: Chatbot- Helpdesk playlist**App documentat...

Mar 28, 2025 · With Odoo Live Chat, businesses can connect with website visitors in real time, answer their questions, and guide them through their purchase journey. In this detailed guide, we will walk you through the complete process of setting up Live Chat on your website using Odoo.

Odoo 17 introduces exciting new features for the Live Chat module, empowering businesses to elevate their customer service and engagement strategies.

Participate in live chat¶ Operators are the users who respond to live chat requests from customers and website visitors. The information below outlines the necessary steps for operators participating in live chat conversations on an Odoo database.

Participate in live chat¶ Operators are the users who respond to live chat requests from customers and website visitors. The information below outlines the necessary steps for operators participating in live chat conversations on an Odoo database.