Jul 9, 2019 · How does your company handle kudos calls? I've worked in two different call centers for two different telecoms and both have a process for when someone asks for a supervisor or manager to give compliments about an agent. Someone takes over the call at the desk, they message themselves where it ends up being sent to all agents on the floor as a compliment in …

Mar 29, 2019 · Manager "Sir for Lance this is normal on the average day be gets 7 to 9 kudos calks a day. Yes we know he is a smart ass and he gets some of his best kudos calls from it.

Sep 24, 2020 · This was the last kudos call I ever took, but it's memorable for other reasons. A tech that had been with the company for awhile calls in to the supervisor line and it rolls over to me, in the upper level of support. He explains what happened and that his customer wanted to tell someone how he did a great job.

Oct 16, 2017 · Basically she started the call just talking. Some customers just need someone to listen to them and validate their feelings (not my job but hey, I love making people happy so I’m happy to do it). We were on this call for over an hour and I helped her make a payment arrangement plan that she could afford on a disability status with very little income. I probably …

Mar 14, 2023 · With one click, we’ll match the credit card rewards you earn - so if you’re earning 3% from your credit card at a participating merchant, we’ll 2X it to 6% when you activate Boost. We call this a Kudos double dip! We’re of the mindset that you should double dip - at least when it comes to credit cards, whenever possible. ‍ How Boost Works

Having gone through that, and some customers really making my day, any time I reach out to a company for help (call or chat), I will acknowledge the help they've provided, and ask how I can submit a kudos.

Jun 8, 2023 · As someone who has worked in a call center doing billing, customer service, and tech support, and for Verizon, just not the Verizon call center, it seems like that is standard, 30% of the people are amazing, 70% are filling a seat. It's a job where they can only train so much, the rest comes down to ability to use their knowledgebase and search platform, the ability to learn …

Apr 1, 2019 · As a fellow call center worker, I can confirm this is exactly what would happen. There are very few (if any) call centers that will actually reward someone for this situation. The most we will get is a pat on the back, a happy email, or a meaningless printed certificate that says KUDOS or something equally cheesy.

May 8, 2021 · I was so excited to get this person as my lead. We were in training together, and she got the job mid-training. She’s a very cool person but I just don’t feel like she is interested in managing people. I got my first request for a kudos call a couple of weeks ago. The customer had worked in a call center before & was a manager.

Nov 7, 2023 · One way to get a hold of them is to call customer service from a non koodo phone if possible. The digital assistant isn't applied to none koodo numbers. 1 855 205 2112 is a number I have saved as a direct line to customer service, don't k ow if it still works, haven't used it in while.