ISO/IEC 20000 is the international standard for IT service management. It was developed in 2005 by ISO/IEC JTC1/SC7 and revised in 2011 and 2018. [1] . It was originally based on the earlier …

Learn how to improve your ITSM (IT service management) with the ITIL-aligned ISO 20000 standard. Buy ISO 20000 books, tools, consultancy and training courses.

This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this …

ISO 20000 helps organizations benchmark how they deliver managed services, measure service levels, and assess their performance. It is broadly aligned with, and draws strongly on, ITIL ®. …

Nov 28, 2019 · Additionally, it also describes how to incorporate popular management methods (such as Agile, Lean or DevOps), service management frameworks and methodologies (ITIL®, …

ISO/IEC 20000 (often abbreviated to ISO 20000) is the internationally acknowledged standard for service management. It was developed in 2005 based on the earlier BS 15000, and …

ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).

ISO/IEC 20000 is an international standard for service management. The first edition of ISO/IEC 20000-1 was published in 2005 based on BS 15000. The second edition was published in …

PECB ISO/IEC 20000 training courses are developed based on the internationally recognized standard for a service management system, ISO/IEC 20000-1, other valuable ISO guidance …

Sep 5, 2019 · The ISO 20000:2018 standard provides organizations with a set of requirements for establishing, implementing, maintaining and continually improving a service management …