The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

Dec 18, 2024 · Glia Virtual Assistant (GVA) Content Assist, which uses generative AI functionality to automatically write first drafts of virtual assistant responses. This reduces the time needed to personalize an AI-powered chatbot by up to 50%.

Discover why 600+ high-trust organizations love Glia’s industry-leading AI, transparent pricing, exceptional partnership, and more.

Learn how Glia Call Center (GCC) can elevate your phone experience to meet the expectations of the financial consumer. The Future Is Calling Introducing the first fully unified call center platform for financial institutions—powered by Responsible AI and the human touch.

Glia’s universal AI Management module provides a single, engine-agnostic way to integrate generative AI solutions and custom bots into your customer interaction environments and manage them alongside your live representatives.

Join us in San Diego to connect with Glia experts, financial services leaders and innovators at the premier Glia customer and industry event, Interact 2025!

Jan 10, 2025 · Discover how three credit unions improved member service by using credit union virtual assistants and a call center solution from Glia.

Feb 7, 2025 · Glia’s Cortex Automated Interaction Wrap-up, for example, helps your reps fly past post-call documentation without lifting a finger. This AI-powered tool transcribes the entire interaction, analyzes it, and enters notes that sum it all up—saving reps up …

The company deployed the Glia Interaction Platform in April 2020, initially to alleviate long wait times for callers with an online option and also to shift customers to a digital format that could deliver the hands-on approach that OneMain is known for.

Discover 10 ways you can use Glia’s AI for All™ to optimize the contact center experience for execs, customers, agents, and managers. Read Infographic