Nov 13, 2024 · The serial number (SN) of the Dexcom G7 transmitter is typically located on the transmitter itself, on the back or side of the device, often under a sticker or label. The exact location may vary slightly depending on the version or model.

Aug 27, 2023 · The g7 serial number is the one on the bottom of the box, after the (21). See here. Don't worry about what information you include on the return request. Dexcom should contact you regardless. Good luck!

Learn about the steps to follow and who to contact to get a Dexcom G7 sensor replacement for sensor failure or issues with your CGM sensor.

To report a sensor issue and request a replacement under the Dexcom Sensor Replacement Policy, you will need the unique identifying number of your product, otherwise known as the Serial Number (or “SN”).

The transmitter SN is a series of numbers and/or letters that can be found in the following locations. On the transmitter box label the transmitter SN number is the same as the SN number on the box.

Sep 6, 2020 · There is a SN on the back of the small box the transmitter comes in. There's a square around it and the SN starts with an 8. It should be on the bottom of the box. The app shows you guide lines. Under settings on the receiver. Click on transmitter or sensor and info.

Apr 28, 2023 · I looked at the g7 app and found which number is the same from my box to the app. It's #21. I thought this would help others when filling out the Dexcom replacement form.

Predict and prevent highs and lows: With G7, you have the information needed to help keep your glucose in range. G7 also lets you customize your alerts and you get a 20-minute warning when your glucose is quickly heading towards 55 mg/dL.

It seems like you’re having an issue where the Omnipod 5 system software only accepts a 6-digit serial number (SN) for pairing, but the Dexcom G7 sensor has a 12-digit serial number. This can be confusing, as the two devices should be able to communicate, but the serial numbers don’t match in format.

Apr 9, 2025 · I put in for a replacement and it asked for the Serial Number SN of the failed sensor. Trouble is, they don’t label it as SN on the box or anywhere else. It’s the number that follows (21) on one of the box ends.