freshdesk | 3CX Forums
FreshDesk ist a ticketing system and FreshSales is a CRM, both are tools of Indian company FreshWorks. ...
Freshdesk CRM Integration with 3CX PBX
Integrate your Freshdesk CRM with 3CX's PBX PRO Edition. It only requires a few easy steps before you can launch call from Freshdesk via 3CX and not only.
INtegrate 3cx with freshdesk
Oct 7, 2022 · 3CX provides easy and straightforward server-side integration with Freshdesk via the 3CX API for CRM, with these benefits: Contact Synchronization – inbound / outbound calls from / to external numbers trigger a CRM contact lookup to add to 3CX Contacts, so the contact name is automatically shown on your phone’s display when dealing with a call.
Freshdesk Integration | 3CX Forums
Jan 15, 2020 · We would like some guidance on integrating Freshdesk with 3CX. We have managed to successfully integrate using the CRM template. However the way the template functions is not the way we would require. Template integration works as follows: Consultant answers the call 3CX does API call...
Freshdesk CRM integration | Guide | 3CX Forums
Aug 10, 2022 · Integrate your Freshdesk CRM system with 3CX in order to: Create a new contact automatically when a call is made or received from/to an unknown number; Have the customer record brought up to you automatically when you receive an inbound call; Launch calls straight from Freshdesk via 3CX, using the 3CX Click2Call Browser extensions
Freshdesk: Create Ticket from missed calls | 3CX Forums
Nov 9, 2020 · If you can raise tickets by accepting email, set freshdesk up as a queue manager and enable notifications on missed calls Reactions: deano131 , edossantos and ConceptsWeb ConceptsWeb
Freshdesk | 3CX Forums
Nov 21, 2024 · Freshdesk intergration with subset of users\call queues cam; Jul 3, 2023; Replies 1 Views 380. Jul 3, 2023.
Freshdesk Call Journal not working | 3CX Forums
Sep 14, 2021 · 2) Edit your Freshdesk configuration to allow ticket creation without specifying the group_id (setting the field as optional). For the second point, you should update your settings on the 3CX side. Toggle signature
Freshdesk API - Ticket ID Input | 3CX Forums
Jun 23, 2021 · Hi all, I was wondering if you can assist with the below please. I am trying to make a CFD where the end user enters in their ticket ID, and it will read...
Freshdesk CRM integration with 3CX PBX
Integrate your Freshdesk CRM with 3CX PBX Pro and launch, receive and log calls directly in Freshdesk via ...