EWEB is a customer-owned public utility. We provide electric service to around 100,000 customers and water service to more than 60,000 customers in the Eugene area.

EWEB: The First 100 Years Check out a detailed history and many historic photos of EWEB, written by former employee George Mason.

EWEB offers a number of ways for customers to manage their account. Log in or register for e-Billing to go paperless and manage your account online.

The simplest way to manage your account and make payments is through our online customer portal. We recently upgraded the MyAccount portal. Learn more about recent upgrades and how to access your account here. Check out Pay My Bill for other payment options. We're here to help Questions about your bill or service? Ask a customer service analyst. By phone: 541-685-7000 from 8:30 a.m. to 5 p.m ...

MyAccount, EWEB's online customer portal recently got an update! You'll see a fresh, new design, user-friendly layout and enhanced security through multi-factor authentication (MFA).

Feb 14, 2025 · EWEB budgets funding to help customers struggling to pay their utility bill, but the need is always greater than what we can provide alone. Energy Share, our customer donation funded program helps fill the gap.

Bill and account information: Pay your bill, check your balance, update your profile information, sign up for alerts and more with our online customer portal: myaccount.eweb.org

Scammers send suspicious emails that appear to be a bill sent by the utility potentially featuring our logo and color scheme. Is it really EWEB? Scammers often use valid-looking phone numbers, graphics, uniforms, and other forms of fraudulent identification. When visiting your home or business, EWEB employees will always: Wear EWEB logo apparel

Your EWEB bill contains much more than just the current amount due. It also includes details about your usage, meter readings and other useful information designed to help you conserve energy and water and save money. Below is an overview of your bill.

MyAccount, EWEB's online customer portal recently got an update! You will see a fresh new design, user-friendly layout, and enhanced security through multi-factor authentication (MFA).