The Drug Enforcement Administration, El Paso Intelligence Center (EPIC), is warning the public of a widespread fraud scheme in which telephone scammers impersonate DEA agents in an attempt to extort money or steal personal identifiable information.

If you already have access but require additional account assistance, call EPIC User Access Management (UAM) Team: 1-571-387-4292 or [email protected]. Users requiring services from the EPIC Watch, call 1-888-USE-EPIC.

The Drug Enforcement Administration (DEA) El Paso Intelligence Center (EPIC) is a national-level intelligence center. EPIC is a force multiplier providing support to DEA and its Federal, State, Local, and Tribal law enforcement (LE) partners.

If you already have access but require additional assistance, EPIC User Access Management (UAM) Team: 1-866-626-7418 or [email protected]. For technical difficulties, please contact EPIC Help Desk: 1-915-760-2135 or E-mail: [email protected]. Service Desk Hours of Operation: 6:00 AM to 6:00 PM Mountain Time Monday through Friday.

Users MUST contact CBP or EPIC General WATCH at 1-888-873-3742 (USE-EPIC) to. have their alerts removed and avoid any unnecessary calls for enforcement.

Serving New Mexico, El Paso, Alpine, and Midland Texas; led by Special Agent in Charge Omar Arellano. Links to other government and non-government sites will typically appear with the “external link” icon to indicate that you are leaving the DEA website when you click the link.

If you already have access but require additional account assistance, contact EPIC User Access Management (UAM) Team: 1-571-387-4292 or [email protected]. Users requiring services from the EPIC Watch, please call 1-888-USE-EPIC.

Expanded in 1998–1999, EPIC headquarters lies within Biggs Army Airfield at Fort Bliss military reservation in El Paso, Texas and is run jointly by the DEA and U.S. Customs and Border Protection (CBP), part of the Department of Homeland Security (DHS).

If you already have access but require additional account assistance, call EPIC User Access Management (UAM) Team: 1-571-387-4292 or [email protected]. Users requiring services from the EPIC Watch, call 1-888-USE-EPIC.

For Non DOJ PIV Card Users, EPIC will be moving to DOJ OKTA verification process for "DEA Portal" access. Please use the link for DOJ Okta Setup and Email OTP reference guide on what to expect. Remember to contact the EPIC Helpdesk if you have any questions. [email protected] or 1-571-387-4024.