Community engagement and accountability (CEA) is a way of working that recognizes and values community members as equal partners. It makes sure their opinions are heard and used to design and guide our work.

Mar 31, 2025 · Learn more about CEA through tools and resources IFRC Feedback Kit This toolkit assembles all available feedback resources across the six stages of the feedback cycle.

Aug 16, 2021 · This toolkit contains tools that can help National Red Cross and Red Crescent Societies – as well as other organizations – to assess, design, implement, monitor and evaluate community engagement and accountability activities in support of programmes and operations.

Jun 23, 2021 · An infographic demonstrating the minimum actions for Community Engagement and Accountability (CEA): assess, design and plan, implement and monitor, evaluate and learn.

Use this Red Cross Red Crescent Societies guide to inform your community engagement and accountability (CEA) activities.

The IFRC Feedback Kit is Tool 15 in the CEA Toolkit and aims to support users to build and manage community feedback mechanisms. It does this by assembling all available resources across the six stages of the feedback cycle, and directing the user to those most relevant to a specific situation.

Aug 30, 2023 · The International Federation of Red Cross and Red Crescent Societies (IFRC) Strategy 2030 calls for an urgent shift of leadership and decision-making to the most local level...

Refine and improve the CEA resolution’s proposed outcomes and indicators, as well as levels of performance and benchmarks, to create a CEA performance measurement framework.

Template CEA budget, with guidance on what should be included and how to calculate costs. A comprehensive M&E tool for CEA, which includes indicators, questions, means of verification and suggested targets for monitoring CEA at the institutional level and within programmes and emergency operations.

The Community Trust Index, developed by the IFRC Community Engagement and Accountability (CEA) Unit, is an evidence-based tool to measure and enhance trust between humanitarian organizations and the communities they serve.