Since July 2014, the Amader Kotha Helpline has been providing garment workers in Bangladesh with a trusted, accessible mechanism to report and resolve safety and other concerns.

The Helpline celebrates the opening of the Amader Kotha Helpline Center located at Phulki’s offices in Dhaka, marking a new chapter in the initiative’s history. The Helpline is accessible to over 1,000 factories and nearly 1.5 million workers.

The Amader Kotha Helpline was first established in July 2014 to provide workers with a mechanism to report and resolve safety and other concerns in the RMG sector in Bangladesh. The Helpline was initially established as a project of the Alliance for Bangladesh Worker Safety following the Rana Plaza tragedy. In July 2018, the Helpline became an independent initiative available to all garment ...

Amader Kotha, or “Our Voice” in Bangla, is a unique collaboration among three project partners–Clear Voice, a project of The Cahn Group that operates hotlines and builds effective grievance mechanisms in supply chains; Phulki, a respected civil

We are pleased to announce that the Amader Kotha Helpline in Bangladesh has recently developed a new animated worker training video as a next step in our efforts to support a high level of worker awareness and trust.

We are pleased to announce that the Amader Kotha Helpline in Bangladesh has updated its logo. As part of our ongoing commitment to improving the worker experience and promoting workplace rights within the RMG sector, we wanted to refresh our brand identity and give it a more modern and inclusive look.

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The Amader Kotha Helpline was available to 1.5 million workers in 1,082 factories by the end of March 2019. In the first quarter of the year, 1,968 substantive issues were shared with the Helpline from workers, of which 373 were related to safety. Workers continue to have access to a toll-free number that is

Amader Kotha Helpline— Past, Present, and Future The Helpline has been a consistent resource for garment workers since its inception nearly seven years ago. As a collaboration between three project partners—Clear Voice, a project of The Cahn Group; Phulki, a highly respected Bangladesh NGO; and ELEVATE, the parent company of

Amader Kotha in the second quarter of 2021, this is a 20% decrease in calls compared to the previous quarter for a total of 32,447 calls received in the past 12 months. • 24.9 % (1,950) of calls received were substantive issues. A majority (73%) related to non-urgent labor issues such as compensation including wages and bonuses, termination and