Our payment methods are simple, convenient and secure. Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing . Log in to view or pay your bill online.

AEP Ohio offers many tips to help customers reduce energy usage and keep costs down. Review outages and problems, access your account, news and safety tips.

Our payment methods are simple, convenient and secure. Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing . Log in to pay your bill online.

AEP partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit, some ATM cards or e-check.

Payment Extensions, Arrangements & Assistance. Just need a few days and can pay in full? A payment extension may be the right choice. Need to spread out payments over a few months? An extended payment arrangement helps you do just that.

AEP Ohio Electric Rates. AEP Ohio Electric Rates Overview. 2024 Residential Bill Updates. Generation Supply. Compare Rates. Economic Development. ... Transaction (Residential) 2.95% of payment (Commercial Card) Credit, Debit, ATM Cards: Yes: Process Time: Same day if by 4:00 PM: Limit Per Transaction: $1,000 (Residential) $15,000 (Non Residential)

Simply use the return envelope enclosed with your electric bill. The correct address is printed on the envelope. Your cancelled check is your receipt and serves as proof of payment. Be sure to include the top portion of your electric bill with your payment.

As an AEP team member, you'll connect customers to energy and opportunity. Help us transform the industry and power possibilities.

Please give us a call at 1-800-672-2231, or you can reach a customer care representative through our AEP Ohio Facebook or Twitter pages. If you’d like, you can check out payment options at AEPOhio.com/Assistance.

We’re offering extended payment arrangements in many situations. To qualify for payment arrangements, customers must pay a portion of their unpaid balance, and the remaining balance will be added to future bills. You can act now by discussing payment options with AEP Ohio customer service by: Calling 1-888-710-4237; Messaging us on Facebook ...