Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

According to Starbucks' new code of conduct, nonpaying customers will no longer be able to use the coffee shop's restrooms.

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...

The new rules reverse an open-door policy put in place in 2018, after two black men were arrested at a Philadelphia Starbucks ...

Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.