Believing that key to their success as a business processing organization (BPO) – and as an employer – is employee satisfaction, TTEC has recently invested heavily in the development of new EX ...

The Consortium for School Networking’s 2025 “Driving K–12 Innovation” report is out now. Here are the year’s hurdles, ...

NBA Commissioner Adam Silver had no idea 25 years ago that the Tech Summit would turn into much of anything, much less one of ...

Wearing a “Tech Support”-printed T-shirt, Elon Musk virtually took to the stage on the final day of the World Governments ...

Anyway, Ross listens to Wilson, calms down, and reverts back to his human form. After being checked out of hospital, Ross is ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to ...