Virtual reality helps train customer service teams better by simulating real customer interactions, leading to more confident ...

Capgemini found that customer satisfaction with Gen AI technology has decreased year-over-year, dipping from 41% in 2023 to ...

Omnichannel eyewear retailer Lenskart has initiated talks with bankers to pitch for an IPO worth $750 Mn-$1 Bn.

This is the sixth year that I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me ...

“Lenskart is an impressive enterprise and Bansal has built a global business out of it,” said one of the jury members. In FY24, Lenskart’s revenue surged 45% to `5,500 crore, while losses narrowed to ...

Yet lots of women do have regular orgasms, both alone and with partners, and feel satisfaction in their sex lives. What could we learn from their experiences? A recent study published by Klabunde and ...

The city will have another iconic facility, Lenskart eyewear manufacturing unit, which apart from bringing an investment of Rs 1,500 crore to the state, will also provide employment to 2,100 people.