HP realizes that mandatory 15-minute support call wait times isn’t good support
Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also ...
HP is apparently forcing customer support callers to wait 15 minutes before talking to anyone
HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...
tom's Hardware on MSN18h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlash
After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash
The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...
HP Imposes 15-Minute Wait for Phone Support
HP Inc has implemented a mandatory 15-minute wait time for consumer PC and print customers calling their support centers ...
tom's Hardware on MSN2d
HP buys Humane AI start-up for US$116 Million — discontinues Ai Pin support
HP announced that it has acquired an AI assist wearable device startup company Humane which developed the now infamous Ai pin device. HP is getting 300 patents and patent applications, some of its ...
Forbes14y
Hewlett-Packard
Hewlett-Packard Company (HP) is a provider of products, technologies, software, solutions and services to individual consumers, small- and medium-sized businesses (SMBs) and large enterprises ...