A new evaluation index system, developed using the Appropriateness Evaluation Protocol (AEP) framework within the Enhanced ...

Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

Walt Disney Co. is removing diversity from the criteria for determining manager compensation, saying leaders will now be ...

Toxic workplaces can manifest themselves in several ways: disrespect for others, unfairness and/or inconsistency in following ...