Microsoft Dynamics 365 Sales brings the power of AI to help sellers meet their ... new and enhanced features included in this release wave. Microsoft Dynamics 365 Customer Service will enable agentic ...

First up, Microsoft will be trickling out a handful of updates to the following roles-based Microsoft 365 Copilot offerings: ...

BTIG downgraded General Dynamics (GD) to Neutral from Buy with no price target 2025 is “shaping up to be another lackluster year” as continued regulatory and supply chain headwinds could ...

How a business handles customer service interactions increasingly defines its online reputation, yet, according to our recent survey that gives a list of the best and worst customer service brands ...

Languages: English. You can get in touch with Alyce by emailing [email protected] A Cartier sales associate's thoughtful gesture for a customer has delighted the internet, leaving social ...

In a report released yesterday, Kenneth Herbert from RBC Capital maintained a Hold rating on General Dynamics (GD – Research Report), with a price target of $290.00. The company’s shares ...

Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution. Review open sales tasks, new assignments, and pipeline updates by querying Copilot using natural ...

This creates a quagmire. The only way a sales team can prove their value is by understanding the customer, but buyers are increasingly unwilling to engage with sales teams long enough to share ...

Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the customer service industry ...