Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Insights from manufacturers that have already transformed their operations with AI indicate a preference for moving AI inference to the edge using vector stores and ...

As a matter of policy, some argued that extending protection to materials created by generative AI would encourage the ...

Learn Microsoft’s best practices for implementing AI skill-building initiatives to develop crucial AI skills for organizational transformation.

Very few businesses operating today don’t have a customer-facing piece of technology. Whether that’s an actual product, an app, or even just e-commerce and customer service functionality on their ...