Believing that key to their success as a business processing organization (BPO) – and as an employer – is employee satisfaction, TTEC has recently invested heavily in the development of new EX ...

NBA Commissioner Adam Silver had no idea 25 years ago that the Tech Summit would turn into much of anything, much less one of ...

An economist at New York University says reciprocal tariffs are bad for the economy, U.S. shoppers and the stock market ...

The Consortium for School Networking’s 2025 “Driving K–12 Innovation” report is out now. Here are the year’s hurdles, ...

Wearing a “Tech Support”-printed T-shirt, Elon Musk virtually took to the stage on the final day of the World Governments ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to ...

President Donald Trump and his team view the Environmental Protection Agency as a threat to US prosperity. Workers have been ...

Invoca, the leader in revenue execution platforms, today announced major advancements to Signal AI Studio, its no-code AI training solution for marketers. Powerful new features make it faster and ...

This week's Fogcutter includes a look at the empty promises of tech networking, plus an art walk through San Francisco's ...