Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve ...

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks is set to eliminate a significant number drinks and food options in the coming months as part of the company’s plan ...

Hammond tried for years to bring a Starbucks to the city and now will get a third. The Seattle-based coffee giant is looking ...

“Today, I’m making a commitment: We’re getting back to Starbucks,” he wrote. “We’re refocusing on what has always set ...

Starbucks chairman and CEO Brian Niccol said in a virtual quarterly update message that the company is planning a roughly 30% reduction of the menu, which will affect both food and beverage items. The ...

The openings come after the coffee chain has closed a number of Seattle locations in recent years. Here's where they're ...