Fine-dining steakhouse chain The Capital Grille expands to The Woodlands
I wouldn't call it an exodus, but The Woodlands has seen a string of restaurant exits of the red meat variety. Tris' shuttering shocked the Houston area at the start of the year. A few months later, ...
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Chick-fil-A consulted Ritz-Carlton and fine-dining pro Danny Meyer on how to make its customer service better than any other fast-food chain
Chick-fil-A is known for its top-notch service. But, it wasn't always that way. In the early 2000s, Chick-fil-A had recently hit the 1,000-store mark. As the chain expanded, executives began ...