Customers can tell the the difference between someone who can really help them and someone just pressing automatic send buttons for pre-scripted platitudes. Here’s how to use online chat to ...

Please enter your name and email address and click on the “Start Chat” button and we will connect you with one of our agents. We look forward to chatting with you! The Gazette has been ...

Priceline is a popular online travel agency offering discounted rates on flights, hotels, rental cars, and cruises. Whether ...

They sometimes have a large amount of user generated content (UGC), and perhaps a chat system in place to help contacting customer support. Commenting systems are similar in that the page owner ...

In an era where customer communication is key to business success, seamless integration between messaging platforms and ...

To deliver consistent service, you need unified standards across all channels including voice, chats, and emails.

On February 12, the company announced the launch of “LuxGent”, its proprietary AI-based DeepSeek type chat agent intended to transform customer interactions within its technology products and ...