Amazon AMZN has rallied 48.9% in the past year on the back of exceptional business execution and groundbreaking AI ...

Zero copy data sharing and bi-directional data exchange connect Oracle data sources and the ServiceNow platform, fueling intelligent decision-making for enterprise agility. SANTA ...

New skills such as prompt-engineering are used to mitigate the risks of generative AI (GenAI), along with limiting search ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

DeepSeek's new open-source AI model surpassed Stability AI and Microsoft-backed (MSFT.O), opens new tab OpenAI's models in benchmarks for image generation, the Chinese startup said in a technical ...

AI agents are set to transform enterprise. But when will they really come to the fore? Salesforce and Mulesoft says this will be the year.

Companies like Petromin, a leader in Saudi Arabia’s mobility solutions sector, are using Agentic AI to gain a competitive edge. As businesses look to expand beyond basic customer service ...

A new ISG Provider Lens™ report says AI, cloud and 5G deployment are driving transformation in telecom, media and ...

The firm this month introduced its platform-independent GPU-accelerated vector indexing feature. This service is said to ... developers to scale real-time AI applications flexibly, free from ...