“AI Agent Platforms are transforming contact centers, enabling them to deliver better customer service and boost efficiency.” said Jim Lundy, Founder and CEO of Aragon Research. “NICE’s ...

NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the availability of powerful Xceed AI agents to be embedded into Xceed AI FRAML solutions. Xceed AI agents, operating as partners, ...

Actimize announced the availability of Xceed AI agents to be embedded into Xceed AI FRAML solutions. Xceed AI agents, operating as ...

NICE) today announced that it has been named a Leader in the 2025 Aragon Research Globe TM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE for its ...

NICE) business, today announced the availability of powerful Xceed AI agents to be embedded into Xceed AI FRAML solutions. Xceed AI agents, operating as partners, continuously learn and adapt to ...

Among NICE Actimize’s Xceed AI agents additional specializations are its abilities to: Powered by advanced AI, machine learning, and generative AI, NICE Actimize’s Xceed AI FRAML unifies fraud ...