The Philippine’s business process outsourcing (BPO) industry, once the undisputed engine of economic growth and job creation, is facing a crossroads. With over 1.7 million Filipinos employed in the ...

One Point One Solutions is a technology-enabled business process management (BPM) services provider. Its shares have ...

Final Thoughts on AI's Evolution in KPO & BPO AI is no longer a futuristic concept—it is an ongoing transformation shaping the global outsourcing industry. While some roles will become obsolete ...

will be able to convert Sri Lanka into a reservoir of global-class BPO Talents and help the nation actualize its potential as hotbed of BPO and KPO.