As customer expectations increase and CX strategy grows more complex, the burden of keeping your systems integrated gets heavier. That drains your IT resources. It’s time to move beyond basic ...

PALO ALTO, Calif. & NEU-ISENBURG, Germany--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises ...

‘There was business that as a standalone entity, neither Unify nor Mitel could touch. It went to the likes of Cisco by default just for sheer size and capability. This will put us in a better ...