Susan Hogan is the consumer reporter for News4, continuing NBC4’s decades-long mission of providing important and impactful information to people in the Washington region. After covering ...

Susan Hogan is the consumer reporter for News4, continuing NBC4’s decades-long mission of providing important and impactful information to people in the Washington region. After covering ...

If you follow News4's Susan Hogan on Instagram (or NBC Washington on any of your favorite social media platforms), you may have seen the new way she's getting you the consumer information you need.

Reported by Susan Hogan, produced by Rick Yarborough, shot by Lance Ing and Steve Jones, and edited by Steve Jones.

Susan Hogan had to first record a verbal consent, which was also used to capture her voice. Once that clip was uploaded, the I-Team was able to type anything for the AI voice to say. There are ...

"Oh, I'm becoming an expert," he told Consumer Investigative Reporter Susan Hogan. "I probably know as much about this crap as anybody." He agreed to talk with News4 if he could stay anonymous ...

Reported by Susan Hogan; produced by Rick Yarborough; shot by Steve Jones, Carlos Olazagasti and Lance Ing; and edited by Steve Jones.