On the morning of November 4th, 2010, 440 passengers and 29 crew boarded Qantas flight 32, at Singapore’s Changi airport. The aircraft they were flying on, a state-of-the-art Airbus A380, would go on ...

A man has missed a crucial immigration exam after Qantas delayed his flight for hours so that passengers from another cancelled service could board. Michel Alam, 32, was waiting to board a ...

He claimed Qantas’ response to the delay was “ruthless”. The 32-year-old had approached Qantas directly on landing in Perth and said he spent 15 minutes waiting while there were attempts to ...