The chief executive of HM Revenue & Customs (HMRC) will retire with a six-figure pension despite presiding over the worst ...

The plans would have seen the self-assessment helpline closed for some of the year. In April, Jim Harra, chief executive of HMRC, told the Treasury Committee that if the revenue body had been ...

The decision to give a knighthood to HMRC’s chief is “an insult to British taxpayers”, a campaign group has said, highlighting the tax authority’s woeful customer service.