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Wells, John R., and Hong Luo. "CarMax, Inc.: Disrupting the Used-Car Market." Harvard Business School Case 717-506, April 2017. (Revised December 2019.) ...
Lakhani, Karim R., Hong Luo, and Laura Katsnelson. "Market for Judgement: The Creative Destruction Lab." Harvard Business School Case 719-479, January 2019. (Revised June 2020.) ...
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