CRN8y
Genesys To Acquire Contact Center Rival Interactive Intelligence For $1.4 Billion
The unified communications landscape continues to get shaken up this year as call center software provider Genesys Telecommunications ... customer experience solutions optimized for customers ...
KMWorld Magazine14d
boost.ai's enterprise GenAI solution is now available on Genesys AppFoundry to supercharge customer and employee experiences
boost.ai, a leading provider of conversational AI (CAI) solutions announced its Enterprise AI solution is now available on the Genesys AppFoundry, a marketplace featuring applications and integrations ...
TMCnet13d
boost.ai's Enterprise GenAI Now Available on Genesys AppFoundry
BOSTON, Jan. 15, 2025 /PRNewswire/ -- boost.ai, a leading provider of conversational AI (CAI) solutions today announced its Enterprise AI solution is now available on the Genesys AppFoundry®, a ...
Financial Post21d
CallTower Acquires Inoria
CallTower provides a comprehensive contact center, customer experience solutions (CCaaS/CX) of Genesys, Five9, Intermedia, along with conversational artificial intelligence (CAI) of Kore.ai and Parloa ...