With nearly two decades of experience, he has played a key role in integrating AI, RPA, and HR Service Delivery (HRSD) to optimize workforce management. As ServiceNow HR Manager at a major global ...

‘Low-code and no-code is a attempt to make RPA easier to move down-market. But low-code and no-code is still complex and MSPs need to hire talent to use it. The point of RPA is not to hire peopl ...

last week about using AI vs. RPA (robotic process automation) and how it can significantly increase efficiency for MSPs. RPA is the educated workflow whereas AI “makes the human decision in ...