BT Group experienced impressive growth in customer interactions facilitated by Aimee. Aimee handles up to 60,000 customer conversations per week, up from about 30,000 per week just two years ago.

Industry watchdog Ofcom said that since June 2022, BT's EE and Plusnet businesses made ... in June 2022 and said BT had assured it that the group was confident the deadline would be met.

Broadband ISP BT (EE) has this morning caused a degree of surprise by appearing to reverse last week's denial (here) and ...

BT will start contacting its EE business clientele "in the coming months ... Howard Watson, chief security and networks ...

The Advertising Standards Authority (ASA) has declined to uphold a complaint against one of CityFibre's direct mailing ...

UK mobile companies fight $4.3 bln lawsuit for allegedly overcharging customers Britain's biggest mobile network providers including Vodafone and BT's EE on Monday urged a London tribunal to throw ...

BT Group has appointed Cilesta Van Doorn to the newly created role ... ‘Turned on its head’: How EE’s brand transformation is shifting the dial Prior to joining Global, she spent more than three years ...

Telent Technology Services has been acquired by infrastructure services provider M Group to tackle the growing challenges of ...

If your bills are about to go up in April but you're worried about paying extra per month to scroll on social media and enjoy Netflix - EE has a tempting ... took over from BT, is paying customers ...

EE and BT Sport are unveiling what they describe as: “pioneering uses of 5G which re-imagine the experience of watching and performing sports, dance, music and theatre through virtual, augmented and ...

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