According to Palmer, the E911 center is averaging about 1,500 calls a day. He said this is a high amount, but their Computer Aided Dispatch (CAD) system makes the job easier. Battle over proxy ...

The city’s E911 center reports that it has halved its average call answer time in two years—from more than 24 seconds in 2023 to just over 10 seconds this year. However, it still falls short of ...